Empower agents with AI answers​

Increase customer satisfaction and engagement with a reliable Knowledge Management solution that’ll save you time and money.

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reduction in induction training
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increase in customer satisfaction
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knowledge usage increase from Q1 to Q4

Enhance customer interactions

A single source of truth made smarter with AI-assisted search. Equip your Contact Center staff with the right answer to any inquiry through one portal that keeps everything current.

Great performance guaranteed

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Improve customer satisfaction, agent efficiency, and compliance management while saving big on costs.

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Highest rating on

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Producing skilled agents and happy customers

Producing skilled agents and happy customers

livepro enables agents to answer with confidence and eliminate guess work by delivering approved, up-to-date answers in a simple format.
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Turn rookies into experts

Put answers at your agents’ fingertips and make them knowledge pros with minimal training.

Delight your customers

Deliver quick answers whether through an agent or self-service.

Reduce stress

With the right answers only a few clicks away, make knowledge management a breeze for your agents.

Better compliance

Maintaining the most up to date, approved answers has never been easier.

We improved our speed to competency from 12 months to 2 months

We improved our speed to competency from 12 months to 2 months

Andrea Pepper-Edwards

Medical Insurance Group

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livepro has made integrations a snap

Deliver the right answers through any channel

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livepro has made integrations a snap

Deliver the answers through any channel

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Delight customers with fast, correct answers in any channel from one knowledge base

Let us help you turn your agents into instant experts so they can provide the best answers the first time.

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See what your ROI will be by using livepro to cut contact center costs.

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