Open API
livepro’s API makes it simple to deliver answers anywhere. All of the knowledge in the system using any UI that suits.
Our customers have realized they only have one set of Products, Processes, Policies, and Company information so they should have all that managed once and delivered to multiple channels.
Open API puts you in charge
Open API puts you in charge
If you have checked our ready-built integrations and can’t find what you need, livepro’s simple-to-use API puts the power in your hands. You will find it so easy to deliver answers to your customers via your website, chat, chatbot, or any channel you want to communicate with them.
Complete control
Access the raw data and use it how you choose.
Reportable
Understand usage searches and trends with livepro's analytics API.
Permissions controlled
Use one article for multiple audiences, but only show the content relevant to each channel.
Single source of truth
Maintain the knowledge in one system and serve it to multiple applications/ websites.
One answer delivered from multiple channels.
Easy to manage, no duplication, no more confusion.
Integrate to your...
Let customers serve themselves through your website and deliver the answers from the same knowledge base your agents are using with ease.
livepro’s API makes it simple to pop answers to customer questions automatically to the agent as your customers are typing the question. This makes it easier, faster, and more accurate for the agent while customers will love the speed of response. Combine one of livepro’s Rockets and customers can solve complex questions easily without human assistance.
Don’t create another knowledge base for your chatbot. Take the answers directly from livepro so you only have one single source of truth. Utilize the Rocket feature and the bulk of the work for your chat sequence/playbook is already complete.
livepro can deliver answers through a Voice IVR, so regularly asked questions no longer need to be answered by an agent using our easy-to-use API.
Not sure where to start or if your idea is possible?
Arrange a meeting today to discuss your use-case. We would love to help.
livepro has made integrations a snap
Deliver answers right away through any channel.
livepro has made integrations a snap
Deliver answers right away through any channel.
Hospital & Health Care Industry
Delight customers with fast, correct answers in any channel from one knowledge base
Let us help you deliver the answers to your customers and your agents through any user interface. livepro’s speed brings answers through any channel.
