Pricing

We understand that everyone has different needs to get started, so we have four easy options you can choose from to get you on your way to successful knowledge management!

Our most popular option is the guided implementation pack which covers 2 days upfront training where we set you up, train your team and help structure a roll-out plan. Once you’ve populated your knowledge, we spend more time to help develop your team into super users and make sure your launch is as successful as possible.

Keen to start on your own? No problems! Our self-guided option is perfect for you (and free!).

With three different implementation packages, livepro offers full flexibility to ensure you get the best knowledge management system on your own terms.

We’ve had clients roll-out to their teams in days, but we know that every business is different, which is why we work closely with your team to determine your needs and objectives. This helps us ensure we develop an implementation plan that suits your business.

Short on time or resources? livepro has knowledge experts who can provide assistance with knowledge authoring as part of your enablement package.

Of course! livepro allows you to add or remove users at any time. Scalable with you and your business’ needs.

livepro is well known and loved for our support.

Highly qualified local consultants are available to help you every step of the way with phone, email, and online support included.

Our cloud solution allows you to scale to any number, and there are no storage limits for Premium and Enterprise level customers. For Flex customers, you have generous storage limits included in your plan.

Absolutely! livepro is a single source of truth that is able to connect to any digital platform. This ensures you have the same, consistent answers available in every channel including your website. This allows for customer self-service from the same knowledge base your staff use. Simply use our smart knowledge containers feature to choose which knowledge is public and which is for internal access only.

Yes, our quiz feature is a great way to test your staff’s understanding of new policies or procedures. Management can report on answer efficiency, compliance, and quality which helps with training.

livepro is specifically designed for this purpose, and to keep it simple! It’s easy to assign roles and provide permissions so staff can only do what you want them to, and can only view what you want them to.

Yes! livepro has one of the most extensive reporting and analytics suites on the market, and it’s included in your package. There are plenty of pre-built reports that provide great business insights including what knowledge is being accessed, what’s the top knowledge, what feedback is provided, no search term found and who’s reading important announcements (just to name a few!)