Product
Platform

Knowledge Management

Designed for Contact Centers by people who understand Contact Centers

*new Luna: AI Voice Agent

AI Voice Agent delivers a truly human-like experience.

AI Assist

Unleash the potential of your contact center with the market leading AI Knowledge Management solution

Customer Self-Service Solutions

Provide your customers with answers – not long documents to read and interpret. livepro delivers answers

Integrations

Deliver answers by livepro, through any of your trusted Customer Service or Collaboration apps.

Implementation

Implementation Options

We have a near perfect success rate because we adjust our Implementation plan to your environment

Open API

Deliver answers through nearly any App using livepro simple API

Security

Security & Technology

We work hard to keep your system safe. See how.

Pricing

Pricing

FEATURED RESOURCES

Will ChatGPT & Claude Replace Knowledge Management Systems?

6 Reasons Why Claude says it and CHATGPT

Improving Your Knowledge Management Strategy in 5 Steps

In today’s fast-paced and information-driven world, an effective

Leading the Charge in AI-Powered Knowledge Management for Customer Experience

The race to adopt AI is intensifying especially

View All Resources
See your ROI

All features

Contact us
Solutions
LivePro for…

Contact Centers

Local Government

Highly Regulated Industries

Small / Growing Organisations

Business Process Outsourcing (BPO)

Charities

Featured resources

Will ChatGPT & Claude Replace Knowledge Management Systems?

6 Reasons Why Claude says it and CHATGPT WILL NOT

Improving Your Knowledge Management Strategy in 5 Steps

In today’s fast-paced and information-driven world, an effective knowledge management

Leading the Charge in AI-Powered Knowledge Management for Customer Experience

The race to adopt AI is intensifying especially in Customer

View All Resources
See your ROI

All features

Contact us
Case Studies
Resources
resources

Blog

News & Events

FAQs

ROI Calculator

Whitepaper

Sample Requirement Templates

browse resource topics

Contact Centers

Knowledge Management

Best Practice

News & Events

Customer Service

View All Resources
See your ROI

All features

Contact us

LightspeedAI on-demand webinar

Join Brad Shaw for the official launch of LightspeedAI, the latest in AI and Knowledge Management innovation. Stop struggling with SharePoint and move across to a purpose-built contact center knowledge management solution in moments, not months. LightspeedAI transfers and coverts your existing SharePoint word documents into best practice livepro knowledge articles designed to deliver answers, not information.

Delight customers with fast, correct answers in any channel from one knowledge base

Let us help you deliver the answers to your customers and your agents through any user interface. livepro’s speed brings answers through any channel.

See what your ROI will be by using livepro to cut contact center costs.

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