Technology

Technical
Documentation

livepro is easy to use, easy to manage and easy to deal with

Features

  • Fully maintained and supported by our team at livepro
  • Complete management of hardware and software requirements – you don’t need to do a thing
  • New system features delivered regularly
  • Scalable system that grows with your business
  • 99.99% uptime SLA
  • Backed up every 24 hours
  • Free hosting and unlimited storage
  • Data sovereignty available

Security

  • All servers are hosted within our own secure Virtual Private Cloud (VPC) at Amazon which is fully managed by livepro experts
  • Every server and Load Balancer created is assigned to a Security Group. Security Groups allow an Access Control List to secure the infrastructure and only allow traffic through the ports relevant to the role of that server
  • All infrastructure is regularly patched and updated
  • All databases require individual logins from their respective livepro installations; no client can access other client data

SSO

livepro Supports:

  • ADFS
  • Azure
  • OKTA
  • livepro is able to connect to any SAML2 compliant Identity Provider and support a group array attribute in SAML which we can map to livepro roles.

Backup and Disaster Recovery

  • Routine daily backups of client data are stored
  • Regular snapshots of volumes taken for restoration in the event of a complete server failure. Snapshots are stored offsite in ‘S3 Buckets’ for security and reliability
  • Ability to failover to alternate geographically separated datacentres in the case of major disaster (i.e. Natural disasters such as earthquakes etc) causing a total outage
  • Constant research and development of improved High Availability and DR solutions