Case Study / INDUSTRY TYPE

For AI

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See how livepro helps contact centers get to answers quickly with superior knowledge management.

See how livepro helps contact centers get to answers quickly with superior knowledge management.

Case studies

Topic

WDRC 

December 12, 2022

Case Study Featured Story 3

ME Bank

October 6, 2022

Case Study Featured Story 1

Avant mutual

October 5, 2022

Atlanticus

November 21, 2024

Case Study Featured Story 3

TSA Group

October 2, 2023

Topic

Townsville Council 

December 12, 2022

Health Care

Contact Center

ME Bank cuts AHT by 40% and Achieves Exciting Staff Engagement

We couldn’t be happier with livepro. It’s an essential tool that underpins our commitment to great customer service for our 500,000+ customers.”

General Manager , Customer Experience

General Manager,
Customer Experience

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Medical Insurance

Contact Center

Avant Mutual's onboarding time slashed from three months to two weeks with livepro

Almost immediately, new starters using livepro performed significantly better than existing staff using our old system.”

Change Specialist

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Common searches

KM, contact center, training