CX FORUMS: 2018 Key Note Speakers

livepro's third annual Customer Experience Knowledge Management Forums are back in 2018 bigger and better than ever before. This year with 4 locations, a jam packed agenda that features nationwide KM Awards and 2 Keynote Speakers in each state - they're fast becoming the premiere events for Knowledge Management and Customer Experience. This year's Keynote [...]

By | July 18th, 2018|Announcements, Awards, Customer Service, livepro Forums|

livepro Launches on Genesys AppFoundry

livepro Customer Experience Knowledge Management combines with Genesys Customer Experience Platform to increase customer delight, staff engagement, compliance, insights and sales — all while reducing costs livepro are excited to announce that the livepro Customer Experience Knowledge Management solution is now available on Genesys® AppFoundry, a dedicated customer experience marketplace.  Genesys AppFoundry [...]

By | March 14th, 2018|Announcements|

New customer, Gympie Regional Council!

Welcome on board, Gympie Regional Council! The team at Gympie Council went live in only three weeks. The project team were confident with livepro’s knowledge of the way Councils work, and were impressed that we were able to offer advice on best practice and the most effective way to use the system. With our expertise [...]

By | December 22nd, 2015|Announcements|

Welcoming Datacom as our newest client!

Datacom Australia and Datacom New Zealand became the latest additions to the livepro community this month. Kirsty Hunter, Managing Director at Datacom Connect, and livepro CEO, Brad Shaw, put the finishing touches to an agreement that will see Datacom contact centre staff delivering the perfect answer to all of their enquiries using livepro. “We’re really [...]

By | September 8th, 2015|Announcements|